Reading out of our lane about the management theory of "servant leadership" (Chen et al.), we find a distinction between servant leadership and transformational leadership. "Whereas a servant leader focuses on his or her followers, a transformational leader primary focuses on the organization and collective goals, and organizational growth and development is a priority" (Allen et al.). Chen's article presents evidence that in a beauty salon setting servant leadership produces higher customer satisfaction. The servant leadership idea was proposed by Robert K. Greenleaf in a 1970 essay that develops the idea from a reading of Hermann Hesse's 1932 novel, Journey to the East . The Greenleaf Center acknowledges that the idea is a "timeless concept" ("What is"). As Christmas approaches we can think for example about the image of a good shepherd. Another classic source of the concept is Plato's Republic where Socrates instructs Thra...